Shipium named in 2026 Gartner® MCPMS Market Guide

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The path to improved experiences, optimization, and automation

Turn your supply chain into a strategic value driver by adopting a new operating model meant for the modern age.

The Old Ways are Costing You

The Problem with Supply Chains Today

Companies want their supply chains to be a strategic engine to their growth, but they are burdened with legacy tech and processes holding them back.

Customers expect more

From consumers to corporations, buyers have more options than ever before and expect more from sellers in the modern age. If you can't compete on convenience, you will slow growth and lose customers.

Complexity is out of control

The pace of new technology has ironically made supply chains more fragile. The enemy is complexity, which is why operators often feel their supply chain is a Leviathan, unable to understand or control it.

The Classic Operating Model Doesn't Help

Organizations today have tried to change by using data, but they are stuck in a world with little insights and even less action.

What are you actually trying to accomplish with your supply chain?

• What is the goal or objective?
• Does your supply chain actually improve the customer experience or is it purely a cost sink?
• How do you resolve competing priorities between different organizations?
• Where should we sit along the speed-cost spectrum?

That's Why We Built Shipium

We provide a centralized platform for optimizing the logistics parts of a modern supply chain that we think of as a Shipping Operating System.

End-to-End Shipping Platform

On top of the platform are a collection of solutions that coordinate workflows, teams, and data across your existing technical systems to help turn shipping into a strategic value driver for your business.

Coordination and Control

Ensure that upstream decisions influence downstream outcomes. Make a promise at checkout, then keep the promise during fulfillment.

Data Leverage

Deploy your data paired with our unique platform-wide data through a collection of models powering real-world AI + ML being used by customers today.

Manage Trade Offs

Answer the hard questions that drive the business forward by understanding and then taking action on difficult trade-off decisions across the company.

Customer Focus

Making Promises You Can Keep

Competing for customers requires you to make competitive promises. It's what creates healthy brands. The supply chain is responsible for a major portion of the purchase experience, from retailers competing for consumers to B2B firms competing for corporate budgets.

What does it mean to make a promise you can keep?

• Product availability: The supply chain is procuring goods to make available to customers when they need it, and gives the transparency of that availability.
• Delivery transparency: Customers will buy more if they know when they will get it. Providing accurate estimated delivery dates is essential.
• Optionality: Sometimes customers want to schedule delivery, organize a pickup, or choose between faster or cheaper options.
• Product quality: Suppliers are a critical part of products not failing on their brand promise.
• Returns experience: Customers want a convenient relationship with their vendors and brands.

The principles of a customer-focused supply chain

Push vs Pull Thinking

Work backwards from delivery to identify the right workflows to maximize customer experience and minimize costs.

Keep Your Promises

Customer sentiment is always higher when you follow through, which requires tying frontend and backend systems together.

Constantly Evaluate Opportunity

Marketing must merchandise the innovations of Operations. If you innovated in a way that impacts customers, take credit!

End-to-End Visibility

It's hard to optimize downstream outcomes, like cheaper and faster shipping, without coordinating upstream decisions.

Continuous Optimization

Superior experiences on the frontend require backend machinery to help you keep the promises that you made.

Bending the Cost Curve with Shipium

Most companies still view supply chain costs as fixed in stone. The best example is the trade-offs between delivery speed and shipping cost that every customer-focused business has to make.

Delivery transparency

Improve experience while bending the cost curve. Understanding trade-offs order-by-order results in ways to reduce shipping costs while still competing on delivery speed and accuracy. Everyone is happy.

We Power Continuous Optimization

Core platform components drive every solution.

The three reasons companies struggle to optimize

1. Competing Org Incentives: Different parts of the org work towards KPIs that negatively impact other teams, resulting in poor global outcomes for the company. Poor alignment is easy to spot if incentives are misaligned.
2. No Data Leverage: Access to meaningful data is still a problem for most companies.
3. Deterministic Thinking on Probabilistic Problems: Most supply chain problems are stochastic in nature, which requires data and modern tools like Machine Learning.

Flexible Automation

The keys to profitable scale are found through managing trade-offs with automation.

Self-Adjusting Models

The goal of machine learning is to let the machine learn and adjust as conditions and results change. Shipium's platform reacts in real-time.

Flexibility

The world is in constant flux, so you must eliminate single points of failure and mitigate risk.

Repeatability

Workflows, data, and models combine to make a process scalable without requiring human intervention. Shipium provides enterprise scale.

The Modern Operating Model

Kickstart a Flywheel of Strategic Growth

Modern supply chains continuously reinvest into new innovations that power more growth and extra cost savings for the company.

Shipium Maturity Model

Every company is on a unique path to modernization, so the Shipium Way thinks of supply chain modernization as a maturity model that meets your business wherever you are. Work with us to identify where you might be, and where you want to go. The Shipium platform will help you get there.

Stage 4

Advanced Operations

The next level of supply chain innovations are blocked behind usage of truly modern technology, like AI and ML, deployed in a realistic way.

Goals

Companies in this stage tend to make major alterations to their physical network, such as adding more warehouse origins and centralizing omnichannel modes.

Example Initiatives

1. Adding more warehouse fulfillment origins.
2. If a retailer, lighting up store fulfillment in a scaled way.
3. Merging dropshipping with all other operations.
4. Complex ML-based decisioning.
5. Regular network optimization takes root.
6. Order routing enters maximum efficiency by reducing splits through order consolidation.