# About Shipium's integrated supply-chain platform

Shipium helps retailers, brands, and third-party logistics (3PL) entities deliver orders fast, free, and on time with an enterprise shipping platform for ecommerce. You can learn more about the platform on our [Shipium site](https://www.shipium.com/).

Shipium's API-first approach to services can improve your organization's existing setup or replace whole parts of your system. We optimize important fulfillment processes along the entire supply chain to reduce costs, from shipping operations and execution to customer experience.

# Use Shipium's services

You'll access Shipium's services via our user platform, the [Shipium Console](https://partner.shipium.com/login), and by calling our APIs. The [Shipium Console Introduction](https://docs.shipium.com/docs/shipium-console-introduction) documentation provides guidance for account configuration, and the [Shipium APIs Introduction](https://docs.shipium.com/docs/apis-introduction) documents include use cases and technical details for our APIs.

Getting started entails:

1. [setting up your organization's account](https://docs.shipium.com/docs/your-shipium-account) within the [Shipium Console](https://partner.shipium.com/login); and
2. [creating an authentication method](https://docs.shipium.com/docs/authentication) for your organization.

You also can find more information about Shipium's services in our product and feature documents:

- **[Delivery Promise](https://docs.shipium.com/docs/delivery-promise).** Achieve accurate and profitable delivery dates.
- **[Fulfillment Engine](https://docs.shipium.com/docs/fulfillment-engine).** Intelligently orchestrate orders and shipments.
- **[Carrier Network](https://docs.shipium.com/docs/carrier-network).** Print labels and track shipments.
- **[Carrier and Method Selection](https://docs.shipium.com/docs/carrier-and-method-selection).** Optimize and execute shipping decisions.
- **[Shipment Labels](https://docs.shipium.com/docs/carrier-shipment-label-flow).** Purchase postage and retrieve a label image.
- **[Track & Trace](https://docs.shipium.com/docs/track-and-trace).** Track shipments and provide tracking status updates for your customers.
- **[Simulation](https://docs.shipium.com/docs/simulation).** Predict future changes before making them.

# Get answers to your questions

If you have questions related to this documentation, please email [integration@shipium.com](mailto:integration@shipium.com). We generally respond within 48 hours.

You might find these resources helpful:

- [Your Shipium Account](https://docs.shipium.com/docs/your-shipium-account)
- [Authentication](https://docs.shipium.com/docs/authentication)
- [Shipium Console Introduction](https://docs.shipium.com/docs/shipium-console-introduction)
- [APIs Introduction](https://docs.shipium.com/docs/apis-introduction)
- [Terms and Definitions](https://docs.shipium.com/docs/common-terms)
- [Troubleshooting Guide](https://docs.shipium.com/docs/troubleshooting-guide)
- [Contact Shipium Support](https://docs.shipium.com/docs/contacting-shipium-support)

# Additional resources

For more information about Shipium's platform, visit our [Shipium website](https://www.shipium.com/).