DoorDash credential requirements

Prior to shipping with DoorDash, you must configure credentials in the Shipium Console.

You'll provide the following credentials for production and for test mode. Credentials can be provided by DoorDash or generated through the DoorDash Developer Portal.

DoorDash's service methods and their identifiers are listed on the Supported Carriers page.

API credentials

• Developer ID. Your DoorDash developer ID
• Key ID. Your DoorDash key ID
• Signing Secret. Your DoorDash signing secret

Account configuration

• External Business ID. A unique identifier for your business, typically your organization's name; this value identifies your organization to DoorDash.
• Origin Facility ID. A code representing your warehouse location for package pickup; this identifies where DoorDash should pick up packages from this carrier account. Example: For ACME Corporation's Texas facility number 1, this value might be "ACME-TX-1".
• External Store ID. Optional. This field identifies the store location in DoorDash's system. For most implementations, leave this field blank — DoorDash automatically assigns the appropriate value based on your shipment's dropoff address. Only provide a value if DoorDash support specifically instructs you to do so.

Multiple warehouse locations

If your organization ships from multiple warehouse locations, you'll need to configure a separate DoorDash carrier account for each origin facility, with each account using its unique origin facility ID. Your organization will work with DoorDash and your Shipium Implementation team to establish origin facility IDs for your warehouse locations.

Package restrictions

DoorDash has the following package dimension and volume restrictions:

• Maximum volume. Less than 6 cubic feet
• Maximum dimension. 36 inches for length, width, or height

Packages exceeding these restrictions will not be eligible for DoorDash shipping methods during carrier selection.

Phone number requirements

DoorDash requires phone numbers to meet specific formatting criteria. If phone numbers don't meet these requirements, DoorDash returns a validation error.

To avoid this error, ensure phone numbers in your API requests meet these requirements:

• Digits only. Phone numbers must contain only numeric digits with no formatting characters such as parentheses, spaces, or dashes.
• Valid NANPA area code. The area code must be an official North American Numbering Plan Administration (NANPA) area code.

Resources

Your Shipium team member is available to help along the way. However, you might find these resources helpful:

• Terms and Definitions
• Troubleshooting Guide
• Contact Shipium Support